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Industries · Insurance brokerage

Insurance brokerage.

Renewals prepared, quotes compared, claims chased and every FCA record kept. The executive sees the clients that need a call.

Use cases

What broking teams run on Hive

  • Renewal preparation
  • Market presentations
  • Quote comparison
  • Policy checking
  • Claims chasing
  • Premium finance chase
  • Mid-term adjustments
  • Client due diligence
  • Commission recs
  • Renewal preparation
  • Market presentations
  • Quote comparison
  • Policy checking
  • Claims chasing
  • Premium finance chase
  • Mid-term adjustments
  • Client due diligence
  • Commission recs
Insurance brokerage

Renewals start early.Markets worked, claims chased.

Governed autonomy

Autonomy is earned, not switched on.

Every use case starts on a rung you choose. Each approval teaches Hive the boundary. As approvals become routine, the work moves up a rung, within limits you set and can pull back at any time.

AdvisoryHive surfaces and recommends. People act.
Draft for approvalHive prepares the output. A person reviews and sends.
Execute after approvalHive runs the whole process once a person says go.
Autonomous with exceptionsHive runs routine cases itself and routes only the exceptions.

Connect your broking data

CRM, schedules and client files in one governed workflow, renewal to claim.

The work Hive takes over

Use case examples. A sample of the work Hive takes over. The full map is drawn with your team in week one.

Renewals start six weeks out, and half the client information is stale.

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Autonomous with exceptions

Hive builds the renewal file from the policy record, pulls last year’s risk information, drafts the client questionnaire and chases the answers on a schedule. Only the non-responders reach you.

ReadsActuris, Outlook, SharePoint
OutputRenewal pack, chase log
118 renewals in 60 days91 packs complete14 chased today5 escalatedYou see the 5

Market presentations are rebuilt by hand for every insurer.

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Draft for approval

From the risk information Hive drafts the market presentation in house format, tailors the cover letter per insurer and holds it for you to approve before it goes out.

ReadsActuris, Excel, Word
OutputPresentation per market, draft for approval
7 markets1 draft eachApprove and send

Quote comparison is a spreadsheet nobody trusts.

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Draft for approval

Hive reads every insurer quote as it lands, normalises cover, excesses, conditions and premium, and produces the comparison and a plain-English recommendation for your review.

ReadsInsurer portals, Outlook, Excel
OutputComparison table, recommendation note
5 quotes readCover gaps flaggedDraft recommendation

Policy documents arrive with errors and nobody has time to check them.

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Autonomous with exceptions

Hive checks every incoming policy schedule against the quote bound: sums insured, endorsements, excesses, dates. Discrepancies go back to the insurer in draft; clean documents go to the client.

ReadsInsurer portals, Acturis
OutputChecked policy, discrepancy note
42 policies this week38 clean4 queried

Claims updates are chased by phone and lost in the inbox.

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Execute after approval

Hive tracks every open claim, requests status from the insurer on a schedule, logs each response against the claim and drafts the client update. You approve; Hive sends.

ReadsOutlook, Acturis, Teams
OutputClaim status log, client update
63 open claimsUpdates weeklyYou approve

Mid-term adjustments are small, constant and slow.

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Autonomous with exceptions

Address changes, vehicle swaps, added locations: Hive drafts the MTA request to the insurer, updates the record, tracks the endorsement and files it. Premium changes above your threshold are held for approval.

ReadsActuris, Outlook
OutputMTA processed, record updated
29 MTAs this month26 auto-filed3 held

Premium finance defaults surface too late.

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Execute after approval

Hive watches the finance provider feed, spots missed instalments the day they happen, drafts the client contact and the insurer notice, and keeps the cancellation clock visible.

ReadsPremium finance portal, Outlook
OutputDefault alert, drafted contact
3 missed instalmentsContact draftedClock visible

Client due diligence and sanctions checks are a compliance afterthought.

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Draft for approval

On every new client and renewal Hive runs the KYC and sanctions checks, assembles the file and drafts the record for the compliance owner to sign off.

ReadsActuris, screening provider, SharePoint
OutputDD file, signed record
All clients screenedEvidence filedCompliance signs

Commission statements never match the bordereaux.

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Autonomous with exceptions

Hive reconciles insurer commission statements against policies bound and premiums collected, flags the differences and drafts the query to the insurer.

ReadsInsurer statements, Acturis, Xero
OutputReconciliation, query list
11 statementsMatched 96%Queries drafted

The directors cannot see retention, GWP or which accounts are unprofitable.

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Advisory

Hive keeps a live view of retention rate, GWP, commission per account and time spent per client, and flags the accounts where effort outweighs income.

ReadsActuris, Xero, timesheets
OutputLive book view, unprofitable accounts
Retention 91%GWP by classEffort per account
Get started

Start with one renewal cycle. Prove it against your own book.

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