Property management.
Arrears chased, repairs dispatched, certificates tracked and landlords kept informed. The head of property sees only what needs a decision.
What property teams run on Hive
- Arrears chasing
- Repairs and maintenance
- Compliance certificates
- Tenancy renewals
- Service charge recs
- Landlord statements
- Inspections
- Contractor management
- Deposit returns
- Arrears chasing
- Repairs and maintenance
- Compliance certificates
- Tenancy renewals
- Service charge recs
- Landlord statements
- Inspections
- Contractor management
- Deposit returns
Arrears chased, repairs booked.Compliance never lapses.
Autonomy is earned, not switched on.
Every use case starts on a rung you choose. Each approval teaches Hive the boundary. As approvals become routine, the work moves up a rung, within limits you set and can pull back at any time.
Connect your portfolio data
Inboxes, ledgers and schedules in one governed workflow, tenant to landlord.
Use case examples. A sample of the work Hive takes over. The full map is drawn with your team in week one.
Arrears are noticed at month-end and chased by hand.
+Hive checks every tenancy against receipts daily, sends the reminder sequence in your tone across email, SMS and WhatsApp, logs each contact and escalates only the accounts past your threshold.
Repair requests arrive at all hours and sit until someone reads them.
+Hive triages every repair report, checks the tenancy and warranty, picks the approved contractor for the trade and area, drafts the works order and schedules access with the tenant. Anything above your spend limit waits for approval.
Gas, electrical and EPC certificates expire without warning.
+Hive tracks every certificate against every property, books the renewal with the contractor eight weeks out, chases the document and files it to the property record. Landlords are told before, not after.
Tenancy renewals are a rent-review argument nobody prepares for.
+Ninety days before expiry Hive prepares the renewal with local comparables, the landlord’s instructions and the tenant’s history, drafts both letters and holds them for you.
Service charge reconciliation is a quarter of the year for the accounts team.
+Hive matches every invoice to the budget line and schedule, flags variances and unapportioned costs, and drafts the year-end statement per leaseholder for your review.
Landlord statements go out late and prompt the same questions.
+Hive produces every landlord statement on the day, attaches the invoices behind each deduction and answers the routine questions from the record.
Inspections are booked late and the reports never reach the landlord.
+Hive schedules periodic inspections, books access with the tenant, turns the inspector’s notes and photos into the report and drafts the landlord summary with recommended actions.
Contractor invoices are approved without checking the job was done.
+Hive matches every contractor invoice to the works order, the inspection photo and the tenant confirmation, flags mismatches and queues the clean invoices for payment approval.
Deposit returns drag on and turn into disputes.
+At check-out Hive compares inventory reports, drafts the deductions with evidence, sends the proposal to the tenant and manages the dispute-scheme submission if needed.
Directors cannot see arrears, compliance risk or fee per property.
+Hive keeps a live view of arrears, compliance status, repair spend and management fee per property and landlord, and flags the portfolios that cost more than they earn.
Noted.
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