Privacy Policy.
How we handle personal data collected through get-hive.ai, including the waitlist, contact requests and cookies. Website and waitlist only.
How we handle personal data collected through get-hive.ai, including the waitlist, contact requests and cookies.
Who we are
Hive AI Limited, operating get-hive.ai ("Hive", "we", "us"), is the controller of your personal data. Hive AI Limited is a private limited company registered in England and Wales under company number 17478717, with its registered office at 3rd Floor The Coade, 98 Vauxhall Walk, London, SE11 5EL, England.
Contact: hello@get-hive.ai
What we collect
- Your email address when you join the waitlist or contact us.
- Optional details you give us, such as name, phone number, company, location, team size, tools you use and what you want Hive to help with.
- Campaign information from the link you followed, such as campaign or post identifiers. We do not store full referring URLs.
- Your marketing choice and when it was recorded.
- If you accept analytics cookies: usage data, device and browser type and approximate location.
Your email address is needed to join the waitlist or for us to reply to you. Everything else is optional. Please do not send us sensitive personal data through this site.
Why we use it and our legal basis
| Purpose | Legal basis |
|---|---|
| Managing the waitlist and early access requests | Legitimate interests in managing early access and prospective customer relationships |
| Responding to product, pricing or commercial enquiries | Steps taken at your request before entering into a contract, where applicable; otherwise legitimate interests in responding to you |
| Sending product news and marketing | Consent |
| Measuring website usage | Consent |
| Recording campaign source | Legitimate interests in understanding how enquiries reach us |
We do not use your data for automated decision-making or profiling that has legal or similarly significant effects on you.
Cookies and analytics
When you first visit the site we ask whether you accept analytics cookies. Strictly necessary storage is always active. Analytics are set only if you accept them, and you can decline without losing access to any part of the site. You can change your choice at any time via "Cookie settings" in the footer.
Strictly necessary
| Provider | Purpose | Duration |
|---|---|---|
| Hive (local storage) | Remembers your cookie choice | Until you change your choice or clear your browser storage |
Analytics (only with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Measures site traffic. Google Signals and advertising features are off. | Up to 2 years |
| ph_* | PostHog | Product analytics, heatmaps and masked session replay | Up to 1 year |
Who we share it with
We do not sell your data. We share it only with service providers that help us run the site and act on our instructions: hosting and deployment (Vercel, GitHub), CRM (HubSpot), email (Microsoft Outlook) and analytics (Google Analytics, PostHog). We may also disclose data where required by law or to our professional advisers.
International transfers
Some of our service providers may process personal data outside the UK or EEA. Where required, we rely on an applicable adequacy decision or approved contractual safeguards, such as the EU Standard Contractual Clauses and, for UK transfers, the UK International Data Transfer Agreement or UK Addendum. Where applicable, transfers to certified US organisations may rely on the EU-US Data Privacy Framework or its UK Extension. Contact us for more information about the safeguards we use.
How long we keep it
We keep waitlist and contact data until early access ends or you ask us to delete it, whichever is sooner. Marketing preferences are kept for as long as needed to respect your choice, including a record that you opted out. Analytics data is kept for a limited period in line with the retention settings of our analytics tools.
Your rights
Depending on the circumstances and the legal basis we rely on, you may have rights to access, correct or delete your personal data, restrict or object to its use, and receive certain data in a portable format. You can object to processing based on legitimate interests at any time. Where we rely on consent, you can withdraw it at any time, for example via the unsubscribe link in our emails or "Cookie settings" in the footer. This does not affect processing before withdrawal. To exercise your rights, email hello@get-hive.ai.
You can also complain to the UK Information Commissioner's Office (ico.org.uk) or, if you are in the EU, your local data protection authority.
Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit and at rest where applicable and access controls. See our Security page for more.
Changes
This site is intended for people aged 18 or over. We may update this policy and will change the date above when we do.
See also our Terms.